SMS Chatbot for Skool

Students and prospective students of Northvale Institute of Technology. This workflow automates a chatbot that answers course-related questions via SMS by searching a course database. Set up Twilio to forward SMS to the workflow webhook. Configure and update the Airtable course database. Make sure you have OpenAI credentials. Twilio account, OpenAI account, Airtable account. Add more tools to the AI agent to expand its capabilities. You can also replace Airtable with other databases like PostgreSQL. Key Technologies: Twilio,Airtable,OpenAI,n8n Agents Automation Value: Provides instant answers to student inquiries 24/7. Reduces manual workload for staff answering common course questions. Maintains a log of all inquiries for future analysis. Enhances student experience with quick, automated responses. Best Practices: Ensure proper Twilio webhook configuration for smooth SMS reception. Regularly update and maintain the Airtable course database for accurate AI responses. Review logged conversations in Airtable to refine AI prompts and identify areas for improvement. Implement reliable error handling for API calls to Twilio, OpenAI, and Airtable. Consider adding more specialized tools to the AI agent to broaden its knowledge and functionality.